Returns Policy

Given that every order is custom printed, we’re unable to offer refunds or exchanges for change of mind. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. 

Terms and Conditions for return and refund: 

1. Customers have 2 days from delivery to check their purchases

2. The customer must contact hello@katyroubin.photos and provide proof of damaged items.

3. Katyroubin.photos will evaluate the issue and provide return & refund details. 

Please contact hello@katyroubin.photos with any questions about returns.